PRIVACY POLICY

Last updated: 13 July 2026 

RocketDraws (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information fairly, lawfully and transparently. 

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit RocketDraws.co.uk, create an account, enter competitions, or contact us. 

By using our website, you acknowledge that you have read this Privacy Policy. 

1. Who We Are 

RocketDraws is a prize competition website operating within the United Kingdom. 

Company Name: RocketDraws Ltd 

Comapny Address;

Glenfarrar, 22 Pilmuir Road, Forres, IV36 1HE

Company Registration Number: SC889964 

Website: https://rocketdraws.co.uk 

Email: info@rocketdraws.co.uk 

RocketDraws is the Data Controller responsible for your personal data. 

2. Information We Collect 

Depending on how you use our website we may collect: 

Identity Information 

• Full name 

• Date of birth 

• Username 

• Proof of identity where required 

Contact Information 

• Email address 

• Telephone number 

• Postal address 

Competition Information 

• Competition entries 

• Answers to skill-based questions 

• Order history 

• Winning information 

Payment Information 

• Payment Information
• Payments made on RocketDraws are securely processed by Cashflows, our trusted third-party payment gateway.
• RocketDraws does not store or have access to your full debit or credit card details. Payment card information is entered directly into Cashflows’ secure payment system and is processed in accordance with their security and privacy standards.
• We may receive limited transaction information from Cashflows, including:
• Payment status
• Transaction reference
• Payment amount
• Payment date and time
• This information is used solely to process your competition entries, manage refunds where applicable, maintain accurate financial records, and help prevent fraud.

Technical Information 

When you visit our website, we may automatically collect: 

• IP address 

• Browser type 

• Device information 

• Operating system 

• Website usage information 

• Cookie information 

3. How We Use Your Information 

We use your information to: 

• administer your account 

• process competition entries 

• verify eligibility 

• contact winners 

• verify the identity of winners 

• prevent fraud and abuse 

• process refunds where required 

• respond to enquiries 

• comply with legal obligations 

• improve our website and services 

• maintain website security 

Where you have provided consent, we may also send promotional emails regarding future competitions and offers. 

You may unsubscribe from marketing communications at any time. 

4. Lawful Basis for Processing 

We process your personal data under one or more of the following lawful bases: 

• Performance of a contract 

• Compliance with legal obligations 

• Legitimate interests 

• Consent (where required) 

5. Competition Winners 

If you win a competition, we may publish: 

• your first name 

• surname initial 

• town or county 

• prize won 

This helps demonstrate that competitions are conducted fairly. 

Where required by law or regulation, additional winner information may be made available on request. 

6. Identity Verification 

Before awarding prizes, we may request documentation to verify: 

• identity 

• age 

• address 

• eligibility to enter 

This helps prevent fraud and ensures compliance with our Terms & Conditions. 

7. Sharing Your Information 

We never sell your personal information. 

We may share information with trusted service providers where necessary, including: 

• Cashflows (payments)

• Shopify (website hosting and ecommerce)

• Trustpilot (customer reviews)

• fraud prevention services 

• Royal Mail

• professional advisers 

• law enforcement or regulators where legally required 

Each organisation is required to protect your personal information appropriately. 

8. Cookies 

RocketDraws uses cookies and similar technologies to: 

• keep you signed in 

• remember preferences 

• improve website performance 

• analyse website traffic 

• enhance security 

Where legally required, we will request your consent before placing non-essential cookies. 

You may control or delete cookies through your browser settings. 

9. Analytics 

We may use website analytics services to help us understand how visitors use our website. 

These services collect information such as: 

• pages viewed 

• time spent on pages 

• device type 

• browser 

• approximate location 

• referral source 

This information is generally aggregated and does not directly identify individual users. 

10. Marketing 

If you choose to receive marketing communications, we may send information about: 

• new competitions 

• promotions 

• special offers 

• website updates 

You can unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly. 

11. Data Retention 

We only keep personal information for as long as necessary. 

Generally: 

• customer account information is retained while your account remains active 

• competition records may be retained for up to 7 years where required for legal, accounting or regulatory purposes 

• marketing preferences are retained until you withdraw consent 

• customer service enquiries are retained only as long as reasonably necessary 

When information is no longer required, it is securely deleted or anonymised. 

12. Keeping Your Information Secure 

We use appropriate technical and organisational measures to protect your information against: 

• unauthorised access 

• accidental loss 

• misuse 

• alteration 

• disclosure 

Although we take reasonable precautions, no internet transmission can be guaranteed to be completely secure. 

13. International Transfers 

Some of our trusted service providers may process personal information outside the United Kingdom. 

Where this occurs, we ensure appropriate safeguards are in place to protect your personal information in accordance with UK data protection law. 

14. Your Rights 

Under UK data protection law, you have the right to: 

• access your personal information 

• correct inaccurate information 

• request deletion of your information 

• restrict processing 

• object to certain processing 

• withdraw consent 

• request data portability 

• You can find more information about your rights on the Information Commissioner’s Office (ICO) website at www.ico.org.uk.

To exercise any of these rights, please contact us using the details below. 

15. Contact Us 

If you have any questions regarding this Privacy Policy or your personal information, please contact: 

RocketDraws Ltd 

Website: https://rocketdraws.co.uk 

Email: info@rocketdraws.co.uk 

16. Complaints 

If you are unhappy with how we handled your personal information, please contact us first so we can try to resolve the issue. 

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection. 

17. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. 

Any changes will be published on this page together with the revised “Last updated” date. 

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.